A woman in my congregation called me tonight to tell me that her daughter had a bad experience at the daycare/preschool that I have enrolled my kids (my son just for the summer.) She didn't say that anyone hurt her daughter, but that her daughter seemed unhappy there and they didn't monitor her diet closely enough. (The daughter has a milk allergy.) This woman is a little high strung and I tend to take things that she says with a grain of salt. However, after what we experienced in May with our last child care provider, I am extra sensitive to any complaint I hear about where my children are.
My children tell me that they like this place, but are unhappy that they have to go everyday. Yeah, they know how to push my guilt buttons.
I believe this woman when she says that they had a bad experience, but I don't want to over-react because every place has someone who didn't like them for whatever reason. However, I do not want to repeat the mistake of rationalizing things that I see and hear. The sad thing is that I didn't even know that I was rationalizing. This place has internet monitoring, and believe you me, I will be monitoring.
How are you vigilant without being overly suspicious? And how can I ever trust another child care provider again?